Emotional Intelligence In the Workplace
in Corporate & Personal Development
Created by
Access Academy
About this course
Emotional Intelligence (EI) is a key skill that influences how we manage ourselves and relate to others at work. This course helps participants understand and apply emotional intelligence to build stronger relationships, handle pressure, resolve conflict, and communicate more effectively in the workplace. Whether you're a team member, supervisor, or leader, developing EI can transform how you lead, collaborate, and respond to challenges.
Learning Outcomes
By the end of this course, participants will be able to:
- Define emotional intelligence and understand its key components (self-awareness, self-regulation, motivation, empathy, and social skills).
- Recognize how emotions influence workplace behavior and decision-making.
- Manage stress and emotional triggers in high-pressure situations.
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Introduction to Emotional Intelligence
1 Parts
Introduction
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The "What" in Emotional Intelligence.
1 Parts
The "What" in Emotional Intelligence.
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How do You Know You are an Emotionally Intelligent Person
1 Parts
How do You Know You are an Emotionally Intelligent Person
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What it takes to Develop Emotional Intelligence
1 Parts
What it takes to Develop Emotional Intelligence
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Difference between Emotional Quotient and Intelligence Quotient
1 Parts
Difference between Emotional Quotient and Intelligence Quotient
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The "Importance" of Emotional Quotient and Intelligence Quotient
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The "Importance" of Emotional Quotient and Intelligence Quotient
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Categories of Emotional Domains
2 Parts
Social Awareness
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Self Management
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Leadership and Emotional Intelligence
1 Parts
Leadership and Emotional Intelligence
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Ways to measure Emotional Intelligence in a Workplace
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Ways to measure Emotional Intelligence in a Workplace
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Implementing Emotional Intelligence in the Work Place
2 Parts
Accuracy
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Acknowledgement
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Summary
1 Parts
Summary
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Quiz
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Quiz
5 Questions
Min
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